FAQ
Questions owners ask
Short answers about the free checkup, plans, cancellations, and what we check. For the legal wording, see our Terms.
Getting started
Ten things that affect whether customers find and choose you: what customers see (hours, phone, address, dead ends), your reviews and reputation signals, what nearby competitors are doing, whether AI assistants recommend you, your marketing basics, site speed, prices, email and site trust, accessibility, and hiring. Each check gives you a Pulse Score and a short, ranked fix list.
Pricing
From $19 a month per site for one check. Bundles save up to 48%, and every check together is capped at $199 a month ($239 one-time). The free checkup needs no card.
Blocked checks and billing pauses
We still score what we can and mark the rest blocked, so you get a partial report. Fully blocked checks get no Pulse Score and don't count against you. See /bot for how the scanner works, and Let Pulsekit in to allow it through. If a monthly pulse is still blocked 3 days after its first blocked run, we pause billing for that pulse until it's unblocked and credit the blocked days on your next invoice.
The checks
No. Automated checks catch part of the problem, and we tell you which part. Use the report to fix what machines can find, then add a human review.
Support and trust
Support is by email only, at hello@getpulsekit.com. We aim to reply within one business day (Mon–Fri, Pacific time, excluding US holidays).
Still stuck? Email hello@getpulsekit.com. Or run a free checkup.